All Domestic Orders:
Standard Shipping (3 to 5 Business Days) - FREE
Standard Express Shipping (2 to 3 Business Days) - as low as $9.95
Express Shipping (1 to 3 Business Days) - as low as $16.95
For Express Shipping, orders placed before 2 PM EST ship the same day for delivery the next business day. Orders placed after 2 PM ship the next day for delivery the following business day. Orders to most locations within Canada will receive their order within 1 or 2 business days, however, some more remote locations may take an additional business day.
INTERNATIONAL (Outside the United States)
All International Orders
4-7 Business Days -$29.95
For all international orders, customs is included in the shipping price.
Once your order has shipped, you will receive an email containing your tracking reference, if applicable. You can use this number to track your package through your chosen courier.
DISCREET BILLING and SHIPPING
Your privacy is important to us, which is why all orders are automatically covered by our Discreet Billing and Shipping Policy. Your order will be shipped in a plain box with the 'ship from' address labeled ‘“NamasteWellness”. The name on your billing statement will also be NamasteWellness or MobileGroup. No reference to any particular product or brand will be made on your bill.
If you have any questions about delivery, discreet billing & shipping, or the status of your order, please contact us via email and we’ll be happy to help.
Please note that any orders placed to an incorrect address which are then unable to be delivered may be returned to the sender. Any items that are to be re-delivered after being returned to the sender will be just subject to a $29.95 surcharge. This charge is made by DHL/ Fedex and is out of our control. If you notice that you have entered an incorrect address, please notify us within 2 hours of placing your order, as there is a chance we can change the address on your order. Changing the address associated with an order after the order has shipped will incur a $19.95 charge from DHL / Fedex.Order Cancellation: Due to our automated system there is no guarantee we can cancel an order before it ships. We recommend contacting customer service as soon as possible to request cancellation.